TigerDry is local and family owned. We take pride in what we do and we treat every customer like like family. Whether we are cleaning carpets, air ducts, hardwoods, or tile and grout, we will provide the best service possible to ensure we exceed your expectations.
We’re Not your Ordinary Carpet Cleaner. Many cleaning companies say they are “professional cleaners”. Many use words or phrases to convince you they are reputable. We will give you information you need to know to better understand the differences in cleaning companies. We believe that there are 5 areas that must be met for a successful professional cleaning outcome. Remove any one of the five and quality suffers.
TigerDry® invested in the very best state of the art van powered truck mounts. That’s right, our vans carry large truck mounted powered machines. There are different grades of Equipment with different results. Our high temperature cleaning solutions clean & rinse better. We filter our water by having proper filtration units and change the PH levels so that we can utilize less cleaning solutions for an optimum 100% green clean. Different size vacuum pumps are capable of faster drying. We ordered the oversized vacuum pump for our equipment since we also service water damaged carpets which require higher air flow capacity. Even the right equipment that is not regularly or properly maintained will cause problems. Poor maintenance or poor cleaning of the vacuums in-line filter system will leave carpets too wet. We have two in-line filter systems for our vacuum pump. Dust, carpet fibers, pet hair will fill these in-line vacuum filters, sometimes quickly. We can easily replace our filter quickly to provide maximum air flow for every job. We have high standards of maintenance for our equipment to give you the best results.
There is a wide variety of inferior cleaning agents available. We can outperform many cleaning companies because our cleaning product cleans superiorly compared to what they are using. Our cleaning solutions are safe for children, pets, and even for allergy sensitive clients.
Improper cleaning techniques and poor training make the difference in the final outcome of the cleaning job. New clients state that over wetting was a common problem with previous cleaners. This is a result of bad cleaning technique and also the cleaning pressure is set to high. Most companies do not take the extra effort to take additional ‘dry vacuum strokes’ to ensure fast drying and to prevent over wetting. TigerDry® always take extra vacuum strokes and follow our highest standards of cleaning technique for optimum results. Improper cleaning technique will absolutely result in poor results. Even if someone has good equipment, good cleaning agents and a good attitude about their work, does not mean the technician knows how to clean right.
Even a technician with good equipment, cleaning agents & training techniques will do a poor job if he/she has a bad attitude about their work. TigerDry® take pride in our reputation of consistent, year after year, high quality workmanship. Also, what about the technician? Can you trust this person in the privacy of your home? We have a reputation of being trustworthy, dependable & honest.
Many cleaning companies are profit driven only. Many companies have a lot of employee turnover. Many technicians are not experienced or qualified and are put in charge of their own truck prematurely. They pay their techs commissions to up sell deodorizers, carpet protectors, spotters and other items you might not even need. There is nothing wrong with these items if the items are really needed or even necessary. Unfortunately, if the customer declines, the tech does not make any money and will give a quick cleaning job. Many lower priced oriented companies overload their technicians with to many jobs to be done in one day, leaving the technicians with no other choice but to go quickly. Our philosophy is “TIGERDRY CARES LIKE NOBODY ELSE“. We recognize that there is a need for our quality service by particular homeowners or Businesses. We have offered our personalized cleaning services for years. Some people have never heard of TigerDry® but, you will experience the Quality difference like never before the minute we walk into your door. We do minimal advertising since we stay busy with our repeat clients and their referrals. This is very important to our type of clientele. TigerDry® particular and spend more time to truly thoroughly clean better. Many cleaners go for speed and only give you one or two cleaning passes, which just isn’t enough. Main traffic areas need several slower cleaning passes. TigerDry® gives extra attention to edge work unlike others. TigerDry® has 3 different types of Cleaning methods we use which are Dry Carpet Cleaning, Low Moisture Encapsulation & Steam Cleaning. We use our smaller hand tool to be more detailed in small tight areas. We are careful along the baseboards and furniture that is being cleaned around such as a china cabinet or entertainment center. We provide fast drying times that is the reason for our name TigerDry®. By taking more effort with extra vacuum strokes and using fans, we have dried areas before we leave. Our clients love us for providing quickly dried carpets. Your carpet and upholstery is safe with us from over wetting. We carry our own pre-softened water. It is not recycled. Soft water cleans better. Being owner/operators, we have a vested interest in providing excellent results. This is not a part time or job between jobs for us. Being knowledgeable, thorough, friendly and trustworthy are our primary reasons for being successful. Over a dozen carpet retailers and decorators also recommend our company because they know they can count on us.
Our Promise to you is if you are not completely satisfied with the experience & service you receive from TigerDry, we will reschedule the same service at no additional charge in order to make it right. If you are still unsatisfied, we will offer a complete refund.
It’s not what the Tiger says is what our proud customers say about our different services we provide what makes us a special company by giving the customers what they deserve in a Floor maintenance company From Strip & Wax to Carpet Cleaning TigerDry knows how to treat customers.
TigerDry hours of Operation are from
Monday thru Friday 8am to 6pm and Saturday 9 to 3pm
The Tiger Understands that there may be days that you cannot make it therefore require a 24hr notice of cancellation or you will be charged a cancellation Fee of $30 since we have already scheduled you and saved a timeframe to serve you of which we cannot service other customers within this time frame.
We do not nickel and dime you therefore TigerDry Slashes this Fee.
We train all our technicians and do ongoing training to keep up to date with the current cleaning techniques, equipment & chemicals in order to better serve all our customers. We take care of your household and if we see anything of concern we address it right away.
DRY CLEANING – LOW MOISTURE ENCAPSULATION – STEAM CLEANING
Normal scheduling on floor care maintenance is from 5-7 business days and we will let you know if we cannot accommodate you on a particular schedule of preference or if you want to reschedule please let us know within 3 days of schedule so that we can accommodate everyone.
This service is time consuming therefore we require that customers do not walk on the floors that have this type of service for a period of 12hrs or more and do not mop these floors within 48 hrs and if you have to then do it with a damp mop with water only.
Depending on the service you have received the carpets may be moist but the norm on our work is between 2-4 hrs unless your technician has specified otherwise
We HIGHLY recommend this treatment since it prevents you from seeing the Tiger often and your service last longer usually about 3-5 months more than the normal carpet cleaning.
You do not have to tip our technicians since we compensate all our technicians a higher than normal pay of what the standard industry pays but, if you have received exceptional service then it is much appreciated.
TigerDry utilizes Green Seal Certified solutions when servicing your home they are non toxic, Hypoallergenic, Kid Safe, Pet Friendly, no enzymes, no VOC’s, no residue.
Yes, we recommend that while you have the technician in your home that if you need to add a service please either let him know or call our office to add the service.
TigerDry utilizes the BEST current equipment available and we update our techniques and utilize what works. A spot is something that can be fixed while a Stain pretty much of the time we can make it look at least 80% better but there are other methods that we use in order to combat this matter.
You just had your carpets cleaned by one of our technicians and within the next day or the following you see spots appear what do I do? Do not panic call The Tiger within 72 hrs and we will handle this at no cost to you This is called wicking. During a thorough carpet cleaning, the hidden spot normally becomes moisten or wet and once wet, the stain becomes mobile and wicks up to the top surface of the carpet once it dries. This has several reasons why it happens most of the time has to do with the carpets not dried enough because sometimes certain homes are more humid than others and it takes longer to dry. Please follow our After Care instructions.
Vacuum furniture that you want cleaned
Lastly please try our Residential & Commercial Janitorial Cleaning services as well!
